Reliability engineering for mining, manufacturing, energy and logistics sites, delivered mainly from your records, your condition-monitoring data and video sessions with your team. On-site days are available when they’re needed.
Request a reliability diagnostic
The services
| Service | Delivery | What it is | Price | Link |
|---|---|---|---|---|
| Reliability Diagnostic: remote | Remote | A 21-working-day deep dive into your operating and maintenance data, covering up to 2 workstreams chosen by the client: data gathering first, then analysis | USD 7,500 fixed, excluding GST and local taxes | /reliability-diagnostics/ |
| Reliability Diagnostic: hybrid | Partly remote | The same data deep dive, plus site visits as required | Priced on scope | /reliability-diagnostics/ |
| Reliability Diagnostic: onsite (standard) | On-site | 10 working days at one site, covering eight workstreams | USD 2,880 per day. Typically USD 28,800, excl GST and local taxes, plus agreed travel | /reliability-diagnostics/ |
| Remote Root Cause Analysis | Remote | One repeat or major failure: data review, a facilitated RCA session by video, and a report with practical actions | USD 4,500 per failure event | /remote-root-cause-analysis/ |
| Monthly Remote Reliability Retainer | Remote | Monthly failure, downtime and KPI review, bad-actor tracking, one video session, and RCA/advice support by email | USD 4,000 per month, 3-month minimum | /remote-reliability-retainer/ |
| Remote Condition-Monitoring Advisory Subscription | Remote | Monthly review of your vibration, oil and thermography data, an exception report and a quarterly call | USD 1,500 per month per site, 6-month minimum | /remote-condition-monitoring-subscription/ |
| Virtual or hybrid training workshop | Remote, or partly remote | One day on RCA, reliability fundamentals or PM optimisation, for up to 12 people | USD 5,000 virtual / USD 6,000 hybrid plus travel | On request |
| On-site add-on day | On-site | A site walkdown or workshop added to a remote engagement | USD 2,880 per day, excluding GST and local taxes, plus travel | /reliability-diagnostics/ |
All prices in USD, excluding GST and local taxes.
Which one fits
- Want a baseline across a site or area? Reliability Diagnostic
- Have one repeat or major failure? Remote Root Cause Analysis
- Want ongoing monthly review after a diagnostic or RCA? Retainer, condition-monitoring subscription, or both
- Need your team trained? Workshop
How remote delivery works
- Your data: CMMS work-order history, failure and downtime logs, PM schedules, the asset register and condition-monitoring reports, sent electronically.
- File exchange and confidentiality: client-approved file sharing. An NDA is available on request. Client data is kept confidential and deleted at the end of the engagement.
- Video sessions and walkdowns: interviews and RCA sessions run by video. Where site safety and camera rules allow, your staff film assets while Norm directs.
- Measures: availability, MTBF and MTTR are reported only on agreed definitions and credible data, and any gaps are stated.
Who delivers it
Norm Rodgers, Managing Director. Master of Engineering (Asset Management), University of Wollongong. Started as a fitter and machinist. He has worked in gold processing, coal, iron ore, steelmaking and copper, including recurring mill gearbox bearing failures at a Philippines gold processing operation, shutdown reviews, and project management at the Port Kembla steel plant. 35+ years in asset reliability and maintenance. Based in Illawarra, working with sites in Australia and internationally.
Not sure where to start? Request a reliability diagnostic and we’ll confirm the scope, data request and format with you.
